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Terms and Conditions


Delivery Info

We aim to send all orders as quick as possible, but if you require your order urgently please select a NEXT DAY DELIVERY option at checkout.

Standard UK delivery option – £2.99
Royal Mail 1st Class delivery service. Usually arrives within 2-3 working days after order placed.

Next day UK delivery (Mon-Fri) - £6.95
Royal Mail Special delivery service guarantees delivery by 1pm on the next working day after dispatch (Monday – Friday deliveries only, no deliveries on Saturdays), providing orders are placed BEFORE midday. Signature will be required on delivery.

Saturday UK delivery option - £9.95
Royal Mail SATURDAY delivery service guarantees delivery by 1pm on Saturday if you place your order BEFORE MIDDAY on Friday. Signature will be required on delivery.

Europe & Irish Republic - £7.95
Delivery times are up to 5 working days after order dispatched.

Rest of the World - £9.95
Delivery times for International delivery are 7-10 working days after order dispatched.

If you are unsure, please call 07881 612 407 before placing your order.

Exchange & Returns

If you are not entirely satisfied with your order we are happy to provide an exchange or refund* within 14 days of receipt for non-personalised items, in accordance with Distance Selling Regulations. Returns must be unused and in a re-saleable condition, unwashed and with all tags still attached. Personalised items are printed to order and are therefore not eligible for a refund, unless they are deemed faulty. Should you wish to cancel your order please write to us at the address below for a refund within 14 days;

Returns address:
Little Hero Ltd. 49 Pembridge Road, London. W11 3HG.

We advise you to send items by recorded delivery, as we cannot be held responsible for items lost by Royal Mail. Return delivery charges are non-refundable.

Payment

We accept orders placed online or over the phone -07881 612407- and accept the following methods of payment: Credit cards, debit cards or Paypal.

Product info

Please note all Little Hero products are made to the highest standard of manufacturing, design and fabric quality. We advise washing at 30 – 40 degrees Celsius, however we do not recommend tumble-drying. Do not iron on any prints! Please note that due to the dark nature of the camouflage pattern, any ‘marks’ are a natural blemish and should not be seen as a fault. Refunds will not be considered for this reason. We have tried to ensure that the colours on the website are an accurate reflection of the actual colours of our clothing. However due to difference in colour palettes between the web and clothing dyes, we cannot guarantee an exact colour match.

Privacy & Data Protection Policy

When you place an order with Little Hero we will ask for information, including contact details, which may be kept on our records. We do not pass on your details to any third party, but may use your information or statistical data for our own marketing purposes, such as newsletters or updates. 

Design Protection & Copyright

All intellectual property rights existing in our designs and products are, and will remain, the property of Little Hero Limited. ANY infringement of these rights will be pursued vigorously. Little Hero Ltd. is a member ACID (Anti Copying In Design).

All rights, including copyright, for this website are owned by or registered to Little Hero Limited. Any use of this website or its contents, other than for your own personal, non-commercial use, is prohibited without the permission of Little Hero Ltd.