Contact us at

Privacy Policy and Cookies


 

Introduction

The purpose of this Policy is to explain to you how we use personal information we collect about you and includes the topics set out below:-

  • Your confidentiality and privacy
  • Information we might need from you
  • How we use this information
  • Cookies

If we make changes to this Policy, we will notify you by updating this statement on our website. You can access our website homepage and browse our site without disclosing your personal data.

Your confidentiality and privacy

We guarantee to protect your privacy. We take great care to make sure you receive the best protection possible for your personal information and any financial details that you provide. We abide by the Data Protection Act 1998 and we make sure that any personal information we hold is handled properly. This means that your information will be fairly and lawfully processed, that we will make sure that it is accurate, and that your information is not kept for longer than necessary. Your information will be kept secure and processed in line with your rights under the Data Protection Act 1998 and will not be transferred to countries without adequate protection.

As is normal for any retailer or other organisation, we use reputable businesses from time to time to supply us with a range of services such as delivery of parcels and printing of materials and it may benecssary to share your information, e.g.  name/address details for parcel delivery, with those businesses. We will, of course, ensure that your information is secure and adequately protected and processed in line with the Data Protection Act 1998.

Information we might need from you

Your name, date of birth, address, customer number, telephone number, e-mail address, credit/debit card number, expiry date and issue number.

How we use this information

We use the information you provide to confirm the receipt of your order, process it and keep you informed of progress; keep you up to date with new services, facilities, special offers and promotions; enhance your shopping experience in the future by tailoring the site to meet your needs;  administer your shopping account with us.

Cookies

To provide you with specially tailored information from our website and to track the effectiveness of online advertising we, in conjunction with third party companies, may use cookies. Cookies are pieces of data that a website can send to your browser and may be then stored on your system. Cookies allow us to understand who has seen which web pages and any advertisements that may be placed on them and to track the effectiveness of our online advertising generally. They also help us to determine how frequently particular pages are visited and to determine the most popular areas of our website.

This information helps us to improve the overall level of service we provide to you. Most web browsers automatically accept cookies. You do not have to accept cookies and can set up your web browser to automatically notify you when you receive a cookie, this will give you the opportunity to decide whether to accept it. Please remember that, if you disable cookies, this will affect our ability to deliver a service through our website that is more tailored to you.

You can obtain further information about cookies from www.aboutcookies.org and www.allaboutcookies.org. Please note, however, that those sites are operated by third parties and are not owned or operated by Little Hero.